Privacy Policy

Effective Date: January 1, 2024

Introduction

RAMP InterActive Ltd. ("RAMP," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Profile information (address, phone number, date of birth)
• Registration information for sports programs
• Payment information (credit card numbers, billing addresses)
• Communications you send to us
• Survey responses and feedback

Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Log information (access times, pages viewed, IP address)
• Location information (with your consent)
• Information collected through cookies and similar technologies

Information from Third Parties

We may receive information about you from third parties, including:

• Sports organizations that use our Services
• Payment processors
• Identity verification services
• Public databases

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process registrations and payments
• Send you technical notices, updates, and administrative messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

• With Sports Organizations: We share information with the sports organizations you register with or that manage your teams and leagues.
• With Service Providers: We share information with vendors, consultants, and other service providers who need access to perform services on our behalf.
• For Legal Reasons: We may disclose information if required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: We may share or transfer information in connection with a merger, acquisition, or sale of assets.
• With Your Consent: We may share information with your consent or at your direction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of our relationship with you and our legal obligations.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

Communications

You may opt out of receiving promotional communications from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Cookies

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies, but this may affect the functionality of our Services.

Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our Services are intended for use by sports organizations and their members, which may include children. We collect personal information about children only as necessary to provide our Services and with the consent of a parent or guardian or the sports organization acting on their behalf.

Parents or guardians may review, update, or delete their child's personal information by contacting us or the applicable sports organization.

International Data Transfers

RAMP InterActive is based in Canada. Your information may be transferred to, stored, and processed in Canada or other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your country.

By using our Services, you consent to the transfer of your information to Canada and other countries as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided one) or by posting a notice on our Services prior to the change becoming effective. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Additional Information for Specific Jurisdictions

California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.

European Economic Area Residents

If you are in the European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR). RAMP InterActive acts as a data processor on behalf of sports organizations (data controllers) that use our Services. For questions about how your data is processed, please contact the sports organization directly.